Terms & Conditions

  • Angel Tours Pty Ltd. reserves the right to cancel, postpone or end any boat trip in the event of bad weather or any unforeseen circumstances that endanger or put at risk the safety of clients and crew onboard.
  • In the event that Angel Tours Pty Ltd. cancels any trip then clients will be refunded full amount or any payment made.
  • Clients should take care of their personal items especially upon visiting the islands, Angel Tours Pty Ltd. will not be held liable or responsible for any loss or damage to personal items.
  • Angel Tours Pty Ltd. will not be held liable or responsible for any personal injuries incurred to guest while off the boat.
  • At Angel Tours Pty Ltd., safety is our top priority, our crew inform guests on do’s and don’ts on the island and on the boat and it’s important that they take the advices given seriously.
  • Upon reserving guests should inform Angel Tours Pty Ltd. of any medical Conditions, disabilities, stage of pregnancy and allergies.
  • Any guest with language barrier should come assisted by a member of their own party.
  • We do not confirm any trip unless a deposit has been made.
  • To confirm any trip we take a 20% deposit of total amount or you just call us upon arriving on Praslin to check availability.
  • “In the event that a 20% deposit of total amount has been made any cancellation effected 8 days or less to boat’s trip there is no refund, full cancellation fee of 20% of total amount applies. No Show, No Refund.
  • A guest will not be refunded his/her deposit if he/she decides not to join whilst the trip is still ongoing ,however if there’s availability he/she can postpone to another date.

NB: Angel Tours will not be liable to any bank charges that incur while effecting cancellation refunds.

  • We only provide free transfer in the Grand Anse area and Chalets Cote Mer/Colibri and Grand Bleu establishments which has a special transfer agreement with Angel Tours.
  • Guests residing in other parts of the islands can contact us for transfer rates or may choose to come by their own means.
  • Payment should be made directly to Angel Tours’s representative at the embarkation point prior to departure. We do not accept American Express. We accept Visa, Mastercard, Cash Euros/Dollars, Pounds Sterling and SCR .
  • In the event that we are offering a promotion then payment should be in cash.
  • Our group excursion is subject to availability of guests, we need minimum 6 adults for any group excursion to be possible.
  • Guests needs to have their own snorkelling gear.
  • Guests must adhere and follow the measures in place so as to limit the spread of Covid 19 and ensure a safe trip to all.

Terms & Conditions for Praslin And La Digue day trips

To ensure that there are no hidden costs and for maximum customer satisfaction please consider the extra associated costs with the trip and true advice by carefully reading our terms and conditions / or have paid for the cancellation waiver (read cancellation waiver policy while booking).
  • This company reserves the right to cancel or postpone any trip if the sea condition and weather is found unsafe for passengers and crew.
  • The company will not cancel a trip or entertain any refunds during the time period less than 24 hours to trip start, if the guests decide on their part to cancel or not participate by personal judgement on weather conditions other than that of a call to cancel by the company.
  • Payment is done online via credit cards (visa or Mastercard) we do not accept payments from American express cards.
  • For last minutes reservation whereby, a payment could not be done online, guest will have to contact us, and arrangements made to pay to the skipper prior to boarding boat provided there is availability for that day.
  • Cutoff time for online bookings is 48 hrs prior to trip.
  • A full payment for this trip is done through our online booking system.
  • In the event that a guest, upon taking part and arriving on Praslin wishes to discontinue his/her participation with the group and wanting to return to Mahe by alternative means, this company will not entertain a refund but will assist in any way possible with the logistics of returning either by ferry service or domestic flights on the expense of the guest entirely.
  • In the event that the vessel encounters mechanical or technical issues and cannot proceed with the trip the company will organize a similar vessel to continue the trip or if not, all passengers will be fully refunded, and trip cancelled or postponed.
  • A refund procedure requested after an online payment is done, will take 3 to 6 working days to settle.
  • If for any reason arising that the vessel cannot terminate the trip due to safety or security of passengers, the company will bear full responsibility for finding a return trip to Mahe island by ferry/Flight services although the time schedule may differ than the agreed program.
  • Cancellation policy is as follows:
    Above 48 hours – free cancellations – full refund for any payments done.
    48 hrs to 24 hrs prior to trip 50% refund.
    24 hrs and less or no-show full payment retained. No refunds.
  • Passengers are strictly advised to listen to the safety protocols and advice given to all passengers whilst on and off the boat. This company will not be held responsible for any accidents arising due to negligence other than that arising if any due to negligence of the operator of the vessel.
  • This company will not be held liable for loss of personal items or belongings during trip. It is the passenger’s responsibility to ensure all personal items and equipment are with them at all times.
  • Passengers are advised to travel as light as possible with no sharp objects, weapons or illegal drugs.
  • Passengers qualifying for this trip must be 12 years and over and have medium level of fitness and endurance with no severe medical issues.
  • Any severe health allergies or medical issues must be advised truthfully whilst booking the trip.
  • Passengers are advised to bring some extra cash for lunch &drinks, entry fees and/or for some shopping of souvenirs on the islands.
  • It is most welcome and acceptable to tip our staffs if the service is appreciated.
  • Any passengers sensitive to seasickness are strongly advised to take motion sickness tablets or any similar prescription prior to trip. Some days the travelling time will extend slightly over one hour depending on changing sea conditions.
  • As a general rule Sea conditions will be calm around the months of February to April and October to December. Sea conditions will be rough in the months from May to September and occasionally in January.
We have a special transfer fee from hotel to boat and back to hotel after trip. This service will be free for guests residing north and central areas of mahe and up to sr 1000 total for furthest south areas of mahe. Payment must be made in cash directly to the driver not included in the package price.
Please ensure that if you are arriving by your own means of transport, that consideration is given to drive time to reach marine charter marina in Victoria on time for boarding.
Although we will cater for guests wishing to enter the valle de mai park on praslin, there is an entry fee of Euro 20 to be paid directly by guests and not included in package price, the park visit will consume the program time for the 3hrs allocated for this island. Most can be seen simply by driving by the park making short stops with detailed explanations from our guides. Allowing more time to enjoy Anse Lazio beach, encouraged by popular guest recommendations.
Entry fee to L’union estate is inevitable, as it is the entrance to one of the most interesting cultural area and beaches of la digue. Must be paid (Eur 7) directly by guests before entering at the gate.
It is very important for each guest to respect time plan as to respect entire group satisfaction.

Terms & Conditions for Curieuse & St Pierre

  • The company reserves the right to cancel or postpone this trip in the event of bad weather or sea conditions that may put at risk the safety of the passengers and crew.
  • The company will not cancel a trip or entertain any refunds during the time period less than 24 hours to trip start, if the guests decide on their part to cancel or not participate by personal judgement on weather conditions other than that of a call to cancel by the company.
  • Payment is done online via credit cards (visa or Mastercard) we do not accept payments from American express cards.
  • For last minutes reservation whereby, a payment could not be done online, guest will have to contact us, and arrangements made to pay to the skipper prior to boarding boat provided there is availability for that day.
  • Cutoff time for online bookings is 48 hrs prior to trip.
  • A full payment for this trip is done through our online booking system.
  • Any passengers sensitive to seasickness are strongly advised to take motion sickness tablets or any similar prescription prior to trip. Some days the travelling time will extend slightly depending on changing sea conditions.
  • As a general rule Sea conditions will be calm around the months of February to April and October to December Sea conditions will be rough in the months from May to September and occasionally in January.
  • We have offered a special transfer fee from hotel to boat and back to hotel after trip. Transfers must be purchased while booking online.
  • Please ensure that if you are arriving by your own means of transport, that consideration is given to drive time to reach our starting location in Grand Anseon time for boarding. (Refer to location on google maps)
  • Any severe health allergies or medical issues including pregnancy must be advised truthfully whilst booking the trip.
  • It is very important for each guest to respect time plan and program plan laid out by our guides as to respect entire group satisfaction.
  • Passengers are strictly advised to listen to the safety protocols and advice given to all passengers whilst on and off the boat. This company will not be held responsible for any accidents arising due to negligence other than that arising if any due to negligence of the operator of the vessel.
  • This company will not be held liable for loss of personal items or belongings during trip.It is the passenger’s responsibility to ensure all personal items and equipment are with them at all times.
  • Passengers are advised to travel as light as possible with no sharp objects, large luggage, weapons or illegal drugs.
  • Group excursions are subject to availability of guests. A minimum of 6 adults for this tour to be possible.
  • Our cancellation policy is as follows:
    Above 24hrs to excursion start 50% refundable.
    24hrs or less to excursion start or no show. No refund.
  • This company will not be liable to any bank charges that incur while effecting cancellations refund.
  • For any cancellation refund the settlement will take 3 -6 days to complete.
  • Food served is a fixed grilled BBQ of fresh fish, chicken, rice and tropical salads and fruits. Our special transfer price to boat and back to hotel is a reduced price compared to other services available transfer must be booked online.

Terms and conditions for fishing

  • This trip is starting from Praslin island only.
  • Guest can arrive to our starting location in Grand Anse, Praslin by their own means, rental car, or purchase and benefit from our special transfer rate to and from your hotel.
  • Payment for any trip is paid partially online by a valid visa or Mastercard reflecting 20% of the total cost and the final portion of payment is made before boarding boat at the start of the trip.
  • The last portion of payment will bear a charge of 2.5% if effected by credit card. Last portion of payment can be paid in cash too. In Eur, US Dollars or Seychelles rupees.
  • We do not accept payments by American express card.
  • A guest can cancel and get fully refunded for any payments processed without any charges at any time greater than 48hrs to trip start.
  • Any cancelations claimed less than 48 hours to start of trip, full deposit payment retained. (20% of total trip cost.)
  • Angel tours reserves the right to cancel or postpone any fishing trip if the weather and sea conditions is unsafe for the activity. In this case any partial or full payment will be refunded to guest.
  • Angel tours reserves the right to postpone and/or fully refund the guest for the trip cost if the vessel is experiencing mechanical or technical issues.
  • Angel tours will not cancel or postpone a trip if the guest finds the weather inappropriate, it will be up to the company to decide unsafe weather in which case the cancellation fee will apply if guest insist on cancelling the trip.
  • Weather is very unpredictable in the tropics and it can change very quickly on certain days. The company will not entertain any refunds if guest decides to terminate the trip short and head back. This is also true if guest decides to come back from being seasick.
  • The company will not be liable for any loss or damage to guest’s personal property, jewelry and electrical appliances. Guest must ensure they come with minimum items and be aware of possibility of getting wet from splashes from waves and rainwater.
  • The company will not entertain any refunds for a poor catch, or no fish caught. Some fishing trips will be more successful than others depending on seasons of the year and other scientific factors beyond our control.
  • All billfish is to be released in helping us with our national billfish conservation program.
  • No alcohol is included in the trips price. Guest can purchase online with us while booking. we advise a few cold beers as the most convenient on a fishing trip. We offer in the purchase package for selection.
  • The starting time and finishing time are strict and any extra hours may be purchased duringthe trip and paid at end of trip if the boat is available on that day. Under no circumstance will the skipper extend the fishing duration if fishing is slow or any other reason for that matter.
  • Fish caught and kept on all trips is shared by the company and guest with guest taking a small portion for tasting on holiday. Fish caught is not allowed to be sold to any third party by guest after trip, according to the law of boat charter operator.